Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

No, it is not. Our deliveries start at 7am-12pm, if prefer to have a specific delivery time there will be an extra charge of $75.00

Yes, we deliver to Parks that aloud inflatables. Please contact the city/park you are having your event at for more details.

Note: It is customers responsibility to obtain a permit from the park and to follow up with the park to see if they have received any required paperwork from us. All parks have different requirements, park officials will notify customers what is needed when they acquire a permit.

The main aim is to ensure safe entertainment for both attendees and their children. Respectfully,  adherence to the inflatable guidelines is required.

Constant adult supervision is mandatory to ensure compliance with the rules posted on the bounce house.

The following items are forbidden within the inflatables (this list is not exhaustive)

 

  • Footwear
  • Beverages
  • Food items
  • Sharp objects
  • Silly String (as it causes permanent damage and staining to the inflatable material)
  • Glitter

Should rain or heavy winds arrive, you want to evacuate the unit as quickly and safely as possible. Please dry the inside of the inflatable with towels prior to resuming use as the surface will become slippery.

If the unit becomes damaged while in operation, assist all users from the unit and deflate it. Contact us immediately. Do not attempt to continue operation of the unit. The customer will be responsible for any damage that doesn’t result from the normal use of the unit (Dog Bites, Cuts with Knives, Fireworks, SILLY STRING, etc.)

Deliveries are scheduled between 7:00am and 12:00 noon. You will receive a text message notification one day in advance indicating your estimated time of arrival(ETA). On the day of the delivery the driver will send you another text message with exact ETA.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.