Things To Know About Your Event Rental
From High Five Jumpers Inc.

The Best Bounce House Rentals in Stanton, CA

CANCELLATION POLICY: Deposits are NON-REIMBURSABLE in the event of CANCELLATION, regardless of advance notice. Cancellations upon arrival for set up or during/after setup will require full rental payment; the deposit is non-refundable.

In the event of unfavorable weather conditions involving rain and wind, any decision to postponed, you may have the opportunity to utilize all or a portion of your deposit towards a rescheduled event that is arranged promptly, subject to our discretion. Any rescheduled event is subject to the availability of activities at the time of notification of postponement.

In case customer chooses not to reschedule due to weather conditions involving rain and wind the deposit will be reimbursed if its cancel within 24 hrs.  

REMAINING BALANCE: If you only paid the deposit for your rentals, the remaining balance is due by cash upon delivery.  

GRASS: Please be sure to have your grass cut no later than the day before we set up.  

TABLES & CHAIRS: Our crew does not typically set them up otherwise we get behind on other deliveries. We’ll stack the tables and chairs for you and would appreciate it if you had them stacked the same way when we pick up.  

TENTS: Tents are typically set up one day in advance, unless the venue is a park, in which case setup occurs on the same day.  

SPACE: Please measure your set up area to make sure everything will fit as we cannot be responsible if there’s not enough room for the rentals you selected.

POWER: You are responsible for ensuring that there are enough power outlets (and power) within 50 feet of your set up area. If you are renting a bounce house typically 1 regular wall outlet will do the job.
SPRINKLERS: We are not responsible for any damage to sprinkler systems on the property due to stakes or staking. If you have a sprinkler system please let us know where not to stake.

PARKS: If your event is at a park, you are responsible for ensuring that you have the proper permits to have a bounce house. Most parks require a general permit and a special use permit for inflatables, generators, tents, etc. Verify this info with the park and make sure we are listed as a vendor on their vendor list if we are not please let us know.

GENERATORS: We deliver our generator rentals filled with gas as a courtesy. You are responsible for checking the gas level every hour and adding more gas if needed. (Generator will last about 6 hours)

LEAVING EQUIPMENT: Equipment cannot be left unattended. You will be liable for any theft or damage that occurs to the equipment if it is left unattended and your damage waiver will be void (if applicable). This also means that if your event is at a park, you cannot leave the park before we pickup the equipment.

Deliveries window time: Deliveries are scheduled between 7:00 AM and 12:00 noon. You will receive a text message notification one day in advance indicating your estimated time of arrival (ETA). On the day of delivery, the driver will send you another text message with the exact ETA (delivery time).

Exact delivery times: For specific time deliveries, an additional cost applies. Please inform us at the time of booking to accommodate your request. If you have any questions please call or text us at (657-318-9359) Otherwise we’ll see you soon!